Das Digitalisierungspaket für alle Produkte mit Informations- und Servicebedarf und zur Erhöhung der Mehrwerte von service- bzw. informationsrelevanten Produkten durch deren Digitalisierung.
The Digitalization of Things software solution is a cloud-based management and tracking platform for businesses that require product-related information and services. The software enables transparent management, location tracking and monitoring of resources across multiple locations, in real time and entirely digitally.
Time-consuming recording and handling of service requests and complaints
High costs due to manual processes
Poor communication between stakeholders involved in the process
KNo direct collection of customer data
Lack of transparency across the entire value chain (e.g. during the manufacturing process)
Limited flexibility: Inability to respond quickly to changes in customer requirements
Customer feedback is neglected rather than recognised as a valuable source of information
Web Application
Mobile App
Extended Product Information
Service and Maintenance Management
Archiving
Theft Alert System
Notifications
Location Tracking
Intuitive Dashboard
Support
Anti-Counterfeiting Protection
Each window frame is individually identified using an NFC chip.
The manufacturer stores product information for each individually identified product in DOT.
The information is transmitted to the IoT platform for processing.
Consumers can access this information and additional services (such as simplified complaints handling, spare parts searches or maintenance services) via the web application or mobile app.
Extended Product Information
Provide your customers and dealers with access to technical specifications, operating manuals, declarations of conformity, care instructions and a wide range of additional information.
Easily submit service requests from your device, schedule maintenance activities and keep track of everything.
All relevant data is stored centrally, securely and comprehensively.
Receive technical support.
Theft Alert System with Geofencing
Receive an alert if a device is not detected within a specified period or leaves a digitally defined area.
Integrate product protection measures to help prevent counterfeiting.
Unique identification of products
NFC technology is already integrated into almost all new mobile phones
Versatile applications
No dedicated app required
Use our robust readers or your own smartphone to read the chips.
More efficient maintenance processes and shorter service times
Increased revenue through the sale of additional products and services
New products and business models
Stronger customer loyalty and greater customer satisfaction
Continuous improvement in product quality
Simplified communication and faster response times
Do you have any questions or are you interested in Digitalization of Things?
Get in touch with one of our team members. We will be happy to answer any questions you may have about Digitalization of Things.
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